Policies

Privacy Policy

What personally identifying information does sps-software.net collect?

The level of information sps-software.net collects depends on the level of your site usage. If you opt to download a free version of our software, you are required to enter your email address and name. We need this information in order to forward you the software download link. If you purchase our software, we collect your email address, full name, address and credit card information or PayPal information. The payment is processed by a third-party secure server to ensure the safe transmission of the sensitive information. We do not store or have direct access to your payment information at any time. sps-software.net uses collected information for the following general purposes: products and services provision, billing, customer support, and research. sps-software.net does not share your email address or other personally identifying information with any third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. The third-party service providers are subject to their respective privacy policies set forth to protect the sensitive information.

What tracking information does sps-software.net collect?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Information Collected by sps-software.net Software Tools

Any information, including but not limited to the URLs, full names, phone numbers, e-mail, addresses, company names, keyword lists, keyword historic ranking data, on page research and analysis reports, input or otherwise collected by the users using sps-software.net’s software tools is not transferred to or collected by sps-software.net and any third parties. sps-software.net has no access to any data collected, handled, and stored by its software tools. In order to provide support to the customers sps-software.net Customer Support team may ask users to provide software project files, which may include personally identifiable or sensitive information. The Customer Support Team members use this information solely to perform their functions but are not permitted to share or use such information for any other purposes. The software project information is stored by Customer Support Team as long as the support is provided to a customer regarding a particular case; any data provided by the customers to the Customer Support Team is then deleted.

How we store our data

We take appropriate physical, electronic, software related and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

When data can be disclosed

sps-software.net may disclose personally identifiable information under special circumstances in order to comply with valid legal processes. In addition, sps-software.net may disclose certain information to our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. The third-party service providers are subject to their respective privacy policies set forth to protect the sensitive information.

Email Contact

sps-software.net will not share your email information with third parties, except our service providers, such as credit-card payment processors or e-mail distribution service providers performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. The third-party service providers are subject to their respective privacy policies set forth to protect the sensitive information. When you download the free version of the software sps-software.net collects your email address. We may occasionally use this email to inform you about the important software updates or other relevant information that is important for your user experience. If you do not want to receive e-mail updates from [DOMAIN NAME], you may unsubscribe by following the unsubscribe link included in the e-mail. If you have further questions regarding our privacy policy, contact us via the contact form.

Refund Policy

In this document, a buyer/customer is referred to as User, and any software sold by sps-software.net (including LinkAssistant SEO Tool, SEO SpyGlass, WebSite Auditor and Rank Tracker) is referred to as Software Product.

Our Refund Policy only permits returns within 30 calendar days since the date of purchase due to the following reasons:

1. Confirmed bugs/defects in the provided Software Product that prevents it from fulfilling its designed purpose. This provision only applies if the confirmed bug/defect cannot be corrected and an updated version of the Software Product cannot be provided to the User. sps-software.net may choose to request further technical information from the User to confirm a bug/defect, including but not limited to error logs, hardware descriptions and similar. Failure to provide this information on the User's part may lead to a refund request being declined.

2. In connection with cases of fraud, abuse, and other such cases. sps-software.net may, however, at its sole discretion, issue a refund in good faith under certain circumstances for reasons not described above.

No refunds will be issued for the following reasons:

1. Incompatibility with, or bugs in, third-party software and/or components, including but not limited to anti-viral software, firewalls, third-party or vendor-supplied JVMs and similar.

2. Inability to set up an email account or an FTP account. Because different ISPs use different configurations, this is completely beyond our control. Please contact your ISP for help in cases like these.

3. Generally, any software configuration errors on the User's end that are completely beyond our control and/or not related to the Software Product.

4. Failure to comply with the recommended hardware requirements described on the Installation Instructions page for the Software Product. Links to Installation Instructions for each specific product are provided when downloading and/or purchasing a Software Product.

5. Any other reason not covered above, including purchases apparently made in error. We provide a trial and/or demo version of the Software Product, so that each User can make an informed purchasing decision.

In order to be eligible to receive a refund under the provisions described above, sps-software.net must receive your refund request in the manner described below within 30 calendar days of your purchase. No refunds will be issued after 30 days since the date of purchase.

To receive a refund, please contact us and make the subject read REFUND. Further information required to process your refund must be included in this mail:

1. Your Full Name
2. Your Full Address
3. E-mail Address
4. Online Invoice Number
5. Refund Reason(s)

Failure to follow this procedure may result in your refund request being not received, delayed, or not processed at all.

sps-software.net will not be responsible for refund requests that are not timely received for any reason, including but not limited to email or snail mail addressing mistakes, User's spam filters blocking emails, computer downtime, and similar circumstances beyond our control.

sps-software.net reserves the right to finally determine in its sole discretion whether the criteria for a refund set forth in this policy have been satisfied and to request any additional information relevant to such request.

License Agreement

SEO PowerSuite, and its constituting products LinkAssistant, SEO SpyGlass, WebSite Auditor, Rank Tracker, hereafter referred to as 'Software'. Link-Assistant.Com, hereafter referred to as 'Author'.

1. This is a single-user copy of the Software and all modules must be used only on one computer. You may not copy the program and accompanying materials except for backup and archival purposes.

2. For unregistered versions of the Software you are hereby granted a nonexclusive license to use the Software free of charge.

3. You may distribute copies of the software provided it remains in its original distribution form and all files and notices remain intact.

4. For registered versions of the Software you are hereby granted a nonexclusive, non-transferable license to use the Software. You may not sell, distribute or share any part of a registered copy.

5. You may not rent, lease, or otherwise transfer rights to the Software. You may not make available either intentionally or otherwise your registration details to other persons.

6. You may not modify, reverse engineer, disassemble or create derivative works based on the Software.

7. This Software is copyrighted, and all rights therein are reserved for the Author. Purchase of this product does not transfer any right, title, or interest in the software except as specifically set forth in this agreement. You are hereby notified that the software "product is protected by applicable laws, and you may be held responsible by the Author for any infringement of such rights or violations to this agreement.

8. The Software license is effective until terminated. You may terminate it at any time by destroying the program and all copies of it. It will also terminate if you fail to comply with any term or condition on this agreement. You agree upon termination to destroy the program together with all copies of the program.

9. A paid license covers a free subscription to the Software Live! Plan within 6 months since the date of purchase. After this period expires, the Software Live! Plan is provided on a paid basis only.

Disclaimer

Some search engines have conditions for use, including references to running automated ranking tools, such as this one, without authorization from the Search Engine. For further information refer to search engines' documentation.

The Author cannot and does not guarantee that any functions contained in the Software will meet your requirements, or that its operations will be error free. The entire risk as to the Software performance or quality, or both, is solely with the user and not the Author.

By using the Software you agree to the terms and conditions of the Refund Policy.

The Author makes no warranty, either implied or expressed, including without limitation any warranty with respect to this Software documented here, its quality, performance, or fitness for a particular purpose. In no event shall the Author be liable to you for damages, whether direct or indirect, incidental, special, or consequential arising out of the use of or any defect in the Software, even if the Author has been advised of the possibility of such damages, or for any claim by any other party.

All other warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, are expressly excluded.

IMPORTANT NOTE: You have purchased one single-user copy of Software, which means you can ONLY run it on ONE computer AT A TIME. Please DO NOT run this software with the same Registration Key concurrently on multiple computers, or your key might be blocked. By using the Software you agree to be bound by the terms and conditions of this license.